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Build and Keep Trust

Trust is lost when you treat someone fairly by your standards, yet unfairly by their standards.  This doesn’t have to happen!!  There are many completely valid definitions of fair: everyone shares equally…whoever works harder gets more…the rainmakers get the most (even if it doesn’t look like they work hard)…hey, the neediest get first dibs…none of which translates to the

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Victims of Victims

This picture was drawn by an employee of a large bureaucratic organization. When she lifted it up, there was a hush of recognition in the group. She said “This is me in the vice.  But it could be any of us, really. We are all taking turns. All of these people are just waiting their

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Photostory

Brief Description of the Community An urban community near a large southern city. this community is predominantly African-American and suffer the effects of poverty on the health and well-being of the residents and community at large. During the Spring of 1997, community residents worked with a University to identify and prioritize 5 community health concerns:

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Incommunicado

< This was drawn by a cross-functional task team in a high tech company where distrust was a big problem. Projects were way behind deadline, blame had eroded working relationships and a dangerous apathy drained employees of enthusiasm. The first two meetings with this group were frustrating – either no one was willing to speak

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Get a job

Tell a story so real, your interviewer can’t help but retell it to decision makers.  Deliver a vicarious experience of you – standing strong in a tough situation. THEN…ask your interviewer, “Tell me more about the job.”  You are likely to get a story back – with lots of juicy details to address specifically.  Good

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Popular Posts

Storyteller’s Confession: My Secret Mission

I’ve been trying to infiltrate the halls of power for decades. My secret mission is to increase the diversity of thought by teaching those without a voice how to tell their stories and by teaching leaders how to find and retell stories that broaden everyone’s understanding.

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Stories with a Moral Blueprint – part 8 of 8

We need a Magic School for Storytellers Thirty years before J. K. Rowling created Harry Potter, Ursula Le Guin’s Earthsea series imagined a magic school that taught apprentice sorcerers how to avoid abusing the power of magic. Le Guin points out early in the series that “even to light a candle is to cast a

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Stories with a Moral Blueprint – part 7 of 8

Truth in Storytelling When I wrote the first edition of The Story Factor twenty years ago, I began with the idea that people don’t want more information. They want faith in you and your positive intentions. I never suspected that two decades later we’d be discussing an explosion of stories that intentionally undermine this faith. Without

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Stories with a Moral Blueprint – part 6 of 8

The Moral Dilemmas of a Lion, a Scarecrow, and a Tin Man Frank Baum’s original introduction to The Wizard of Oz, written in 1900, made it clear that he felt children no longer needed the stereotypical “old-time fairy tale” that “may now be classed as ‘historical’ in the children’s library.” Baum claimed the time had

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Stories with a Moral Blueprint – part 5 of 8

  Blueprints for Building Trust Learning to drive was fun until I hit the mailbox. I burst into tears, blaming my dad, “You told me not to brake when turning corners!” It wasn’t my fault that he neglected to clarify I should brake before turning the corner so I could release the brakes while turning

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