Annette Simmons

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October 23, 2013 by Annette Simmons 2 Comments

Episode #2: Karen Dietz

Karen DietzKaren is the best curator of articles about successful storytelling I know.  We go back a long way.  She and I met in the world of traditional tellers “back in the day.”  Today she has a finger on the pulse of business storytelling.  In fact, Karen Dietz and Lori Silverman have written a new book: Business Storytelling for Dummies that comes out November of 2013.

Karen suggests we forget the word “storytelling” and think instead in terms of story-sharing.

Because then, it “becomes a process of thinking, listening, understanding and meaning-making.” We talk about the practice of storytelling and how this practice changes the teller once you add reflection to your process. She isn’t interested in clients who just want a jolt of storytelling by investing in a workshop without any follow up work because when a client is ready to invest in story “for the long haul” they get the full benefit.

Listen to the podcast now!

Karen points out that when we create a culture of story sharing we help an organization reap the returns that come from a network of rich information and meaning that fills in the blanks created by statistics and measurements.  She causes me to reflect that I am the worst when it comes to offering a “jolt of storytelling” by agreeing to do one workshop and moving on.  I am not telling the whole  story when I do that.  Karen is good – that’s valuable information for me!  It is a pain in my neck to deal with, but that’s what learning feels like sometimes.

We discuss a quote from Karen’s excellent website www.JustStoryIt.com:

“People don’t resist change, they resist being changed.”               Peter Senge

She explains how one story consultant managed to botch the process to the point executives referred to the process by saying “We’ve been storied.”  Introducing story to an organization is a multi-faceted application with results that can improve every point of communication as well as enrich the creative problem solving capacity of work groups.

“We’ve been storied.”

When story sharing is collaborative and constant we create a more mindful organization embedding reflection and awareness that helps find opportunities and avoid problems.

Karen uses art to capture and remind people of the art part of our stories she describes as “art in the air.”

Best tool: Don’t ask for a story, but ask “Tell me about a time when…”

Look for Karen Dietz on ScoopIt.com who profiled her recently in their “Lord of Curation” series. You can see her interview about curation here.

Part two of my converstaion with Karen Dietz will be published on October 30, 2013. If you sign up below I’ll send you this and future episodes of The Story Factor Podcast.

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Feed link:  http://ia801003.us.archive.org/35/items/StoryFactorPodcast002/StoryFactorPodcast002.mp3

Filed Under: Podcast Tagged With: Annette Simmons, business storytelling, influence, interview, interview techniques narrative, JustStoryIt, karen dietz, leadership, narrative, organizational development, podcast, story, Story Factor podcast, story-sharing, storytelling, true stories

October 21, 2013 by admin Leave a Comment

Just do it! Iteration or "playing it by ear" is a great way to learn storytelling and find great content fast

I recently posted that Coke shifted half their marketing content research budget from qualitative research to iterations.
One of my friends responded:  “So?”
Okay, fine. I went all geeky.  I will try to redeem myself with an example of how that works. [Read more…]

Filed Under: Q & A Tagged With: Annette Simmons, business storytelling, communication, group process, influence, inspiration, iteration, iterative process, leadership, learning, meetings, narrative, organizational barriers, staff meeting, story, storytelling, true stories

July 30, 2013 by admin 11 Comments

Two Line Stories – Examples

From Sheila on Easing a Story into your job interview #

Dear Annette,

Would love some examples of two line stories you have used in a business meeting.

Sheila

Dear Sheila,

Business meetings are a great place for two sentence stories. I even have some one sentence stories!

“An Ethiopian taxi driver in NYC once shared his grandfather’s favorite saying with me: A man who beats his horse will soon be walking.”

When I see someone who uses punitive measures to control behavior, I sometimes find a way to tell this tiny story.  It requires a very light tone and I choose to present it as an indictment on my own behavior when I was younger.  I might even add: “By the time I was thirty I was surrounded by dead horses,” and follow with “You might be interested in something I learned in grad school”… or from my mentor….”

In a meeting with a pretty hip client (otherwise I wouldn’t have mentioned sex) I told this quick story:

“When I worked at JWT – we used to say it’s “a great place to work if your parents could afford to send you there!” We did a weekend training at the beach full of sex, drugs and rock and roll but I still learned the most important concept I’ve ever learned about marketing – the Key Response.”

After that story I usually have permission to talk about using a Key Response to guide communication design.  I like to focus on what/how we want a listener to think/feel and after experiencing a communication rather than starting from the point: “What do we want to communicate?” The sex, drugs and rock and roll on the beach usually lowers inhibitions paving the way for better communication!

One more?

First, let me say that events and anecdotes about people close to the project usually provide your most powerful stories.

First, let me say that events and anecdotes about people close to the project usually provide your most powerful stories.  For instance, I volunteer to support local food and local community gardens.  I am also on my local Artists Directory.  Last Saturday I attended a planning day for artists who among many other things want to run a month-long focus on the culinary arts with a focus on local food. They mentioned community gardens. I wanted to build enthusiasm and share a contact name. I shared this short story:

“Grace XX our county ag person, already holds events when kids cook what they grow in the Allendale Community Garden. Last time I helped, all my kids competed for the privilege to grate carrots and apples until they realized it was work … and dangerous! Most of our knuckles survived.”

Everyone there knows where Allendale is.  I wanted to build a visual image for an already successful community garden with images of the garden, maybe a big kitchen area, lots of kids, smells of the apples cooking, etc.  My secondary purpose was to establish myself as a resource.  I can put them in touch with the person who will best coordinate events.  And finally I was acknowledging that there is hard labor involved.  Too many people already approach Grace with ideas but lack the discipline to help make things happen.

I could have said, “I know the people at Allendale, call me if you need a contact. But don’t call if you just want to swoosh in and swoosh out.”

But I don’t think it would have had the same effect.

So Sheila, does this help? Does anyone else have a two-line story?

Disclaimer: This isn’t like a haiku where you can only have only so many syllables and literally X number of lines. A “two-line” story is merely a concept so we remember just how tiny a story can be.

Filed Under: Q & A Tagged With: Annette Simmons, inspiration, interview, leadership, narrative, story, storytelling, true stories

July 7, 2013 by Annette Simmons 7 Comments

EASING A STORY INTO YOUR JOB INTERVIEW

Earn your turn!

Listen first.  If there is dead silence offer your story as a little gift to get things rolling. Begin with an obvious link to their particular use for your story.

“I am particularly interested in…

  • how you do X…because my interest in X started one time when
  • your focus on X…because I had an experience that…
  • saving us some time so I thought I’d share…

If your interviewer is already talking, listen carefully, for two reasons.  One, when you give your attention first, they are more inclined to match it with a return gift of attention.  Second, you can repeat back in their own language their exact words and link their words to your story bridging the conversation to your story.

Getting Away with it

Listen to a politician on TV or radio – no matter what question is asked the answer turns into the story they want to tell.  You can do that too.  Most questions are just probes to find out what you/your answer means to them personally. I think every interviewer has a future desire to hear “thanks” or “good job” for hiring well, as well as a present need to get the right person. If your story doesn’t address their desire or need, it won’t work.

People get irritated when you waste their time.  If your story feels like a waste of time or a hard sell – they have every right to be irritated.  So stop talking

Enhance “Yes or No” Questions

Avoid monosyllabic answers to “Yes or No” questions.  If asked a direct question:  “Have you worked overseas?” and your answer is “no” – for heaven’s sake add a story that tells a more complete and informative picture:  “When I was growing up we lived in Germany and Japan. On my first day of school in Japan…” Or if you are asked, “Can you travel?” A yes answer can be coupled with, “One day last year, I had a flight…”

What about people who want me to cut to the chase?

If a picture is worth a thousand words a story can be worth an hour or two of interviewing. Remember you are there to save them time/money/frustration anyway. You may as well start doing that during your interview.

When you deal with someone who operates with a sense of urgency it is best to match their pace. They have the power and it is a big risk to force a slower pace or go deeper too soon. Your stories will have to be lean and punchy. However don’t edit to “just the facts.”

Edit to deliver an emotional impact with the least words.   If the emotional impact is effective, they will ask for more of your story.  For example: “I prefer to lead in a collaborative manner.  But I can be directive in necessary …like the time my group’s budget was cut 30% and we had one day to decide how to deal with it. I had to push to get decisions.”

That two sentence “story” should invite a “tell me more” response.

I will be interested to hear your comments and particularly interested in responding to specific issues or questions.

Filed Under: Q & A Tagged With: Annette Simmons, interview, interview techniques narrative, job hunting, job interview, leadership, narrative, self confidence, story, storytelling, unemployed

March 26, 2013 by admin Leave a Comment

Diversity is Inclusion – Telling a story so I can hear your story

Recently a client asked me to find and record the stories in their organization that demonstrate and promote diversity. Across 48 countries this organization interacts with people from impoverished to wealthy, from indigenous to expatriates, and they know they have a problem with gender inequality.

I’m not an expert in digital storytelling. So I asked for help from Beyond Measure a couple from Austin experienced in TV and documentary production. They used two cameras and integrated still images into this demonstration video. Tell me your experiences using digital storytelling to reinforce or change values within an organization. I’m very curious about measurements to track the success of digital storytelling. I’ll be doing research on this topic and will report my findings in future posts.

Filed Under: Q & A Tagged With: Annette Simmons, diversity, engagement, leadership, management, narrative, stereotypes, story, storytelling, true stories, values

February 1, 2013 by admin 3 Comments

Lean In! Stories about Women and the Will to Lead

I want to talk about Sheryl Sandberg and her new book, “Lean In: Women, Work, and the Will to Lead.” I share her story and a few stories of my own in this video. I believe that along with storytelling tips, sending you videos like this will help develop your storytelling talents by reminding you to continually look for stories. Listening to meaningful stories should trigger memories that can develop into great stories. I hope these stories are about issues that are important to you. Let me know what you think!

Lean In: Stories about Women and Work <<< CLICK HERE!

Filed Under: Q & A, Stories Help Tagged With: Annette Simmons, Facebook, gender bias, internalize negative messages, leadership, Nicholas Kristoff, power, self confidence, Sexism, Sheryl Sandberg, stereotypes, story, storytelling, women, Women CEOs

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Storytelling 101

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Group Process Consulting, LLC
phone: 318.861.9220
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  • Storyteller’s Confession: My Secret Mission

    A Storyteller’s Confession I’ve been trying to infiltrate the halls of power for decades. My … Continue Reading…

    Storyteller’s Confession: My Secret Mission
  • Stories with a Moral Blueprint – part 8 of 8

      We need a Magic School for Storytellers Thirty years before J. K. Rowling created Harry … Continue Reading…

    Stories with a Moral Blueprint – part 8 of 8
  • Stories with a Moral Blueprint – part 7 of 8

      Truth in Storytelling When I wrote the first edition of The Story Factor twenty years … Continue Reading…

    Stories with a Moral Blueprint – part 7 of 8
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